Cancellation Policy

 As a courtesy to our team and other clients, we kindly request a 24-hour advance notice for any cancellations. We understand that unforeseen circumstances may arise, but please remember that your appointment time is reserved especially for you. When you don’t show up, it leaves our provider with an empty chair or spa room. If a No-Show or cancellation occurs within 24 hours of the service, a full price cancellation fee will be applied for services longer than 30 minutes.

Booking Fees 

InStyle Salon and Spa requires a valid credit card at the time of reservation to secure an appointment. You will be charged a non-refundable booking fee, which will be applied to your treatment upon your appointment date.

Refunds 

At Instyle Salon and Spa, once goods and services have been provided to you, they are considered irrevocable. As a result, we won't be able to issue refunds for any open product or service that has been given or purchased during or after your treatment. All treatments, procedures, and pre-paid packages are non-refundable. Our clients must accept and understand these conditions in consenting to treatment.

However, if you experience a documented adverse reaction to a product, you may return it within 7 days from the date of purchase for in-store credit. Defective products, such as those with broken pumps, can be exchanged within 7 days for the same product only.